So this is something that has been done countless times on countless other blogs. But I wanted to document my method for doing it as I find it the easiest!

What you’ll need: All you need is a Windows ISO. It doesn’t even need to match the version of Windows that you’re trying to reset. Just make sure it’s the same architecture (32/64 bit) and fairly close in version.


Mount the Windows installer ISO. Depending on the machine, this can be done in a number of ways. You could use a CD or USB drive for a physical system. Or virtually mount the Windows ISO to a VM in HyperV or VMware.


Boot the system into the Windows installer. Again, this differs from system to system. But you don’t usually go round with mashing DELETE or F2 whilst the system is booting.


Once you get to the Windows installer screen, press SHIFT+F10. This will load up a command prompt as shown in the screenshot below:

After pressing SHIFT+F10 at the Windows installer screen


Inside that new command prompt, run the following commands in sequence:

move d:\windows\system32\utilman.exe d:\windows\system32\utilman.exe.bak
copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe
wpeutil reboot

Note: You might see that the paths above don’t start with the typical C:\. That’s usually the case when you’re booted into the Windows installer. However, I have seen the system use C:\ and X:\ before. Just keep that in mind as you might need to update the above commands.


Once the system has rebooted, you should be dropped onto the Windows login screen. From here, press the Ease of Access button as shown in the below screenshot:

The ease of access button at the Windows login screen


In the command prompt that pops up, run the following command to reset the Administrator account. Obviously, update the command with the password you want to use:

net user Administrator #NEW_PASSWORD


Close the command prompt and login using the password you just set. Done!

8It’s important to clean-up after running this procedure as you could potentially leave the ease of access button malfunctioning. Thankfully, this is easy to do, just run the below command:

copy c:\windows\system32\utilman.exe.bak c:\windows\system32\utilman.exe

Note: The paths are now the usual C:\ since we are fully booted into Windows

All done, enjoy! 🎉

By admin

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